Forcing Serendipity: not the oxymoron you might imagine

13 years ago, while the economy was in the grips of the inexorable slide into recession, I wrote a short article about them need for entrepreneurship in the face of adversity. In this current world, restricted by pandemic conditions, this is probably needed more than ever.

Here’s a sub quote by John F Kennedy (the journalist, not the President):

Enterprise and entrepreneurship are the antidote for unemployment and recession. Encourage people to use computers and broadband to beat the recession, they can work for anyone from anywhere. They can create businesses based on anything from selling stuff on eBay to using their intelligence to write, provide consultancy services or develop technology. This is the way out. Failure to provide them with the tools is economic sabotage. Let’s hope intelligence prevails.

In a Covid-restricted world, none of this is surprising. We have had the technology, if not the means to provide everything that’s been asked for and with business leaders claiming that productivity is up when workers are working from home, this could be a rare opportunity.

But it’s not all roses.

One of the things I’ve noticed from working and studying from home exclusively for nearly a year is that there is a noticeable decimation of serendipity. Those moments which can be inspirational are not happening. The water cooler moments. The flashes of inspiration when two workers collide. We can do our best to emulate these however through direct intervention, even when the only facetime we get is over a videoconferencing call.

My solution when working with startups and larger companies is that serendipity can be forced. This isn’t like trying to force creativity – and yes – I’ve been in the room when a senior manager has walked in and demanded everyone be creative for the next two hours, as they’ve just brought in the sandwiches. You can’t force creativity (it’s a muscle, just like every other muscle, you need to exercise it regularly), but we can force….or engineer serendipity.

We can provide the grist for the mill of creativity by making sure everyone has the opportunity to mix up with everyone. That includes reducing the enforcement of unreasonable company policies about being “online all the time or forcing everyone to turn their cameras on for the company Zoom meeting. It is absolutely about engaging people when they’re in their comfort zone to speak and helping realise that their discomforts are the engine of change.

Sustainable Electro-Motive

I’m attending the Eden Project Communities Camp this May and that’s where I hope to talk about Sustainable Electro-Motive. This project ties several interests into one whole. One part is working with my friend Stuart and his extracurricular work with GreenPower NI. One part is my interest in maintaining our way of life without necessarily … Continue reading “Sustainable Electro-Motive”

I’m attending the Eden Project Communities Camp this May and that’s where I hope to talk about Sustainable Electro-Motive.

This project ties several interests into one whole. One part is working with my friend Stuart and his extracurricular work with GreenPower NI. One part is my interest in maintaining our way of life without necessarily increasing our impact on the environment (and ideally, reducing our impact massively). My other interests are social enterprise, the democracy of community energy resources, the digitisation of energy and transport (which is more about the change in the economies than any real addition of technology).

I hope SEM to be a great example of a social enterprise, of “altrupreneurship.

The CTO CoFo and other quasi-mythical beasts

Jase Bell is mostly, pardon the pun, on the money: Put bluntly it’s a big stand off. The startup founder (“Hey, I’m the ideas guy/gal!”) goes tail wagging desperately looking for a tech co founder, someone who can look at the holistic view of the startup, the long term, code the iOS app, the Android … Continue reading “The CTO CoFo and other quasi-mythical beasts”

Jase Bell is mostly, pardon the pun, on the money:

Put bluntly it’s a big stand off. The startup founder (“Hey, I’m the ideas guy/gal!”) goes tail wagging desperately looking for a tech co founder, someone who can look at the holistic view of the startup, the long term, code the iOS app, the Android app and the back end, the reporting…. those unicorns don’t come cheap, circa £75,000 p/a if you want a quality tech co-founder, someone who will be “all in”. Your short runaway will become a lot shorter, that £300k seed you need to get going is basically mandatory.

Of course there is another side to this. A finder needs to identify a good CTO.. It’s not like there is a large supply.

I’ve been on the fringes of the local software industry for the last 20 years I can count on my fingers the people I’d approach for such a vital role.

Part of this is their ability: they have to command respect, have a good reputation, be pro-active and have a can-do attitude and probably have done more than just worked for a wage in a local company.

The other part is my ability. Will I have to manage them? Am I a good judge of ability or character? Can I raise the cash to get them paid? And if I can, have I judged correctly; is this just another job or are they part of the team?

Over the years I have, with friends, built a heap of stuff you’ve never heard of. The 23rd Letter, SpaceNinjaCyberCrisis, ZOMBI, Syncbridge, Rickshaw, Infurious Comics, Eagle Lake; stuff that was always ahead of the market and if I had been smarter, better connected, more business-savvy, more predatory then I might be talking to you from a private island.

My opinion is this.

CTOs are incredibly rare in Northern Ireland. And when you find them, chances are they will be working for a high five-figure salary with benefits within a secure FDI company doing work well beneath their ability. Their lifestyle will have grown to demand that salary and only inspiring friendship or a mid-life crisis will urge them to move. That will be a lot of risk for the aspiring CEO – because you’re banking someone’s life on the strength of your idea and using your relationship as collateral. And the money had better follow.

As you get older it will be more about the money and less about the relationship: so start young.

The Importance of Clustering and How To Do It

Earlier this year I got an invite to a reception at Buckingham Palace as part of the UK Tech Clusters. The discussions around clustering tend to range from the aspirational (let’s working together to teach everyone in the country how to code) to very practical (if we have shared workspaces as part of our remit, … Continue reading “The Importance of Clustering and How To Do It”

Earlier this year I got an invite to a reception at Buckingham Palace as part of the UK Tech Clusters. The discussions around clustering tend to range from the aspirational (let’s working together to teach everyone in the country how to code) to very practical (if we have shared workspaces as part of our remit, why not provide passes to each other). But there needs to be more than this.

I am never a fan of intervention where it is unneeded but I am a fan of creating contrivances which lead to repeated behaviours. Digital Circle has never had the resource to create these contrivances but I think that economic development responsibilities (which lie primarily with DETI, InvestNI and the new SuperCouncils but also, in line with the programme for government, with every government department, agency and ALB), are something that needs intervention in order to be habit-forming.

Interventions do not need to be large but they need to be repeated.

But why are these things important?

The first thing that I would say is that it starts to create economies of scale. The more people sign up to your focused programmes, the more benefits they will bring. No-one likes to present to an almost empty room. Your indigenous SMEs will need people to talk to.

You also start to create networks of scale. This means the companies in the area start to lean on each other for work, for shared projects, for new bids for work. You have to build your indigenous companies until they are something to talk about.

Lastly you start to build reputation of scale. It’s easy to say that the Game of Thrones television series has brought attention to Northern Ireland but equally The Shore, Good Vibrations and The Fall have, perhaps to a lesser extent, created buzz. And this is why foreign direct investment companies are then attracted – they come for the work but through hiring and acqui-hiring, they gain a foothold and an investment in the region.

I was at DETI today and the topic of NORTEL came up. When NORTEL failed, it was at the height (or, depending on your perspective, the lows) of the Internet bubble bursting. But it had been a shrewd investment in retrospect as it ushered in a new software industry in Northern Ireland which led to new start-ups in cyber security, in mobile apps, in fin-tech and in health technology. It was a genuinely excellent investment as these start-ups are all indigenous and sometimes (like Wombat and NYSE Euronext) they lead to something bigger. (Thanks to Eoin McFadden in the Innovation Policy unit for the intelligence and foresight as well as the coffee!)

We’re busy using the power of our clusters to educate kids in coding and design, in 3D modelling and creating interactive experiences because we see that as being the future for a small-population knowledge economy. The difficulty in standing and competing on a global stage can be defeated with smart working, with market trend analysis and with working together to create something bigger.

That’s what clusters are for.

SBRI Briefing in the Assembly today

That this Assembly calls upon the Executive to actively promote and raise awareness and understanding of the Small Business Research Initiative (SBRI) across the public sector; and further calls upon the Executive to put in place appropriate measures to increase uptake of the SBRI by Departments and the wider public sector to help stimulate and … Continue reading “SBRI Briefing in the Assembly today”

That this Assembly calls upon the Executive to actively promote and raise awareness and understanding of the Small Business Research Initiative (SBRI) across the public sector; and further calls upon the Executive to put in place appropriate measures to increase uptake of the SBRI by Departments and the wider public sector to help stimulate and drive innovation, especially in local micro-businesses and small and medium-sized enterprises.

SBRI is, in my opinion, possibly the most important tool for government to support small businesses in Northern Ireland. Northern Ireland is 98% small to medium enterprises, and 95% micro-businesses. Yet, the very people who provide the bulk of the private sector get the least assistance.

You see, it’s not funding, it’s procurement. It’s not a grant, it’s a purchase order. And it also neatly solves the problem of government not getting what they want out of the current procurement jungle (though they get what they ask for, to all our detriment).

France in the year 2000. Through the eyes of 1899.

Steve Moore (@steve4good) tweeted: This is lovely. France in the year 2000. As imagined in 1899… http://publicdomainreview.org/2012/… And lovely it is. So, think of our next century. Old people like me might make it. Related posts: Four years for economic recovery? Yowza iPhone sales predictions To accomplish great things, we must not only act, but … Continue reading “France in the year 2000. Through the eyes of 1899.”

Steve Moore (@steve4good) tweeted:

This is lovely. France in the year 2000. As imagined in 1899…
http://publicdomainreview.org/2012/…

And lovely it is.

So, think of our next century. Old people like me might make it.

Questions for Translink #FOI

Translink said in their annual report that they had 77 million passenger journeys. I’m sending an FOI request into Translink to ask some questions that I think need answering. Dear Translink, I would appreciate some information about the operation of your services. According to your 2010/11 Annual Report, on page 59, it seems to say … Continue reading “Questions for Translink #FOI”

Translink said in their annual report that they had 77 million passenger journeys.

I’m sending an FOI request into Translink to ask some questions that I think need answering.

Dear Translink,

I would appreciate some information about the operation of your services.

According to your 2010/11 Annual Report, on page 59, it seems to say that you have 1,469 buses and 34 trains.

  • can you clarify if this is correct and whether I have interpreted the figures correctly?
  • can you clarify the breakdown of vehicles between Metro, Ulsterbus, Enterprise and other services?

Can you clarify how many seats you have across all of your services:

  • how many of these buses are single decker and how many are double decker?
  • how many seats are there on each of these bus types?

According to your 2010/11 Annual Report, you claim 77 million passenger journeys. Can you clarify the following:

  • can you provide a breakdown of the time of day for these journeys?
    • What percentage were before 9 am?
    • What percentage were between 9 am and 5 pm?
    • What percentage were between 9 am and 7 pm?
    • What percentage were after 7 pm?
  • can you provide a customer profile for these journeys?
    • What percentage of these journeys were subsidised fares due to the traveller being pensioned, possessing an ELB pass other concessions due to low income, disability or unemployment?
    • What percentage of these journeys used monthly or annual ticket arrangements to reduce costs?
    • What percentage of these journeys paid full price?
  • can you provide a regional profile for these journeys?
    • by county, how many of these journeys originated in each of the counties of Northern Ireland?
    • by county, what percentage of their journeys attracted a concessionary or subsidised fare (see above)?
    • by county, what was the approximate revenue obtained from each county?
  • And with special reference to Derry~Londonderry, can you provide the following information?
    • by timetable, how many individual buses and trains service Derry~Londonderry?
    • by timetable, how many inbound and outbound journeys are there servicing Derry~Londonderry?
    • how many of the 77 million passenger journeys were attributed to the Derry~Londonderry region?
    • by occupancy, can you define the percentage usage of the buses and trains servicing Derry~Londonderry?

Many thanks for your patience.

As I said earlier, my aim is to piece information to create a business case for the following pilot –

  • free buses and train transport in the North West from 1st Jan – 31st December 2013
  • free buses and train transport for anyone outside the North West travelling TO Derry/Londonderry from 1st Jan – 31st December 2013

All of this in support of UK City of Culture 2013.
You have to start somewhere.

Innovation Island?

From Slugger O’Toole It seems we in Northern Ireland aren’t doing so well when it comes to innovation, at least according to InterTrade Ireland. Simon Hamilton tweeted this announcement from one of his fellow ministers yesterday: “Arlene Foster reveals only 1 of 18 nominations in InterTradeIreland awards from NI & this is a trend. Does … Continue reading “Innovation Island?”

From Slugger O’Toole

It seems we in Northern Ireland aren’t doing so well when it comes to innovation, at least according to InterTrade Ireland. Simon Hamilton tweeted this announcement from one of his fellow ministers yesterday:

“Arlene Foster reveals only 1 of 18 nominations in InterTradeIreland awards from NI & this is a trend. Does ROI have monopoly on innovation?”

I do wonder what “innovation” has to do being represented in an awards show. Does a panel from IntertradeIreland actively search for innovation and inspiration or is this yet another nomination exercise? Someone, maybe even the MD of the business, fills in a form, tells a story and enters a dog’n’pony show?

And shame on our ministers for making a big deal of it. Obviously we’d all love to win an award, parade around with a few suits, have my picture taken (obviously proffering an iPad or laptop towards the camera) and get our pictures into a local advertising aggregator web site. That would be a real measure of innovation in our region.

According to the Technology Strategy Board, Northern Ireland companies do not respond to their competitions as much as they should (based on population). NESTA say that Northern Ireland has a poor rate of response to their programmes. Channel 4 “4IP” told me that they got very few applications from Northern Ireland, much lower than expected. Is it just that we don’t play well with others?

Looking south of the border, they have their own sovereign nation which is an advantage as they have their own controls over corporation tax and other economic drivers. While they were holding out their hands to Europe for a national bailout, they were spending like mad to encourage enterprise. They realised that you have to invest your way out of a recession. We initiate a game development pilot, they copy it but boost the numbers by 10. We have been arguing for a publicly supported incubator, they have about ten of them. We’re playing catchup, yes, but it’s not the private sector who needs to wake up and smell the coffee.

All my life has been in a divided nation. As a vaguely union-supporting post-graduate professional from a middle class catholic background, I have very little national identity of any form and quite literally I am not involved in the politics of the region; I have not voted in years. I feel no loyalty to our political parties because I don’t feel like any of them have any loyalty to me.

Northern Ireland is the most isolated region in the British Isles. We’re the only region of the UK which shares a land border with another sovereign nation; a nation which uses a different currency, offers extremely competitive corporation tax rates and didn’t really suffer thirty years of civil war. We’re separated from the rest of the UK by one of the most expensive stretches of water in the world and due to decades of mismanagement, our pointless little country can only survive in handouts from the UK government. When the block grant goes (and it will), we will have to deal with some very hard questions. Either that or revitalise our previously successful crime and terrorism industry.

It aggravates me when Invest Northern Ireland hands back £50m of their budget to the DFP and blames the private sector for not investing. It makes me ask questions about their ability to forecast when a third of their budget goes unspent. It makes me wonder if they are even aware of recession economics – most businesses I talk to are unable to spend days filling out forms for grants because they are paying the bills and when they’re not working their butts off to pay the bills, they’re trying to build the next big thing on their own time; time, according to Invest Northern Ireland, is worthless.

I have started three businesses in Northern Ireland and I am currently working on starting my fourth. I have never taken a single penny of grant aid from Invest Northern Ireland. The job I’m currently doing means I am supping from the public teat and it can be argued whether or not I would be better off doing my own thing or continuing in this line. I feel that I signed up to a duty of care for the digital sector in Northern Ireland when I took this job and right now I wonder whether I’ve taken on too much responsibility and whether I care too much about the outcomes. Being part of the process of helping our startups has somewhat overtaken my life.

So, in short, no, obviously, the ROI does not have a monopoly on innovation. And yes, our programmes in place are not adequately supporting our startups. And no, it’s not the startups fault.

There’s Digital Hubs and digital hubs.

There is an inevitability of a concentration on the digital knowledge economy for Northern Ireland. We have a thriving group of developers and designers in Belfast, a huge amount of ambition in the North West and a heap of activity building in the Southern and Western counties of the province. Last week I went to … Continue reading “There’s Digital Hubs and digital hubs.”

There is an inevitability of a concentration on the digital knowledge economy for Northern Ireland. We have a thriving group of developers and designers in Belfast, a huge amount of ambition in the North West and a heap of activity building in the Southern and Western counties of the province.

Last week I went to the Digital Hub along with Momentum, Belfast City Council, InvestNI and representatives from DCAL and OFMDFM.

We heard the spiel about how it brought some regeneration to the area, that they still have a considerable subvention from the government after 10 years (less than €2m a year, but overall investment has been around €30m since inception and may not include transferred assets).

I also spoke to some of the guys in some of the businesses. They said they wish the Hub was one mile closer to the city centre, that the reason they use bikes and public transport is because they don’t want to bring their cars to that area of town and even the big lads feel a little concerned leaving the Hub with a laptop.

It re-iterates my belief that a city centre location for a Belfast Hub is essential. Not least because Davy Sims put together a map of Digital Media companies in Northern Ireland back in February of 2010 and discovered most were within a square mile in the city centre.


View Belfast Media Square Mile in a larger map

I don’t think we want a straight property play like the Hub in Dublin. We’re a small region with a big ambition so we have to think much more strategically about what goes where. We also need to be 100% joined up. I think I have the support of the Digital Circle steering group in my opinions and in my vision for a digital hub-type infrastructure in Northern Ireland. It’s a big plan, an ambitious plan, even an audacious plan and if it delivers, it will bring the concept to the province as a whole rather than just to a small region.

ideaspace

This morning I had coffee with Marty Neill (from AirPOS and Brian McKimm (from eSynergy). I could have done with another couple of hours (and a whiteboard) but in all I was very pleased with the conversation even though we may not have agreed on the finer points. In essence, I was pitching to try … Continue reading “ideaspace”

This morning I had coffee with Marty Neill (from AirPOS and Brian McKimm (from eSynergy). I could have done with another couple of hours (and a whiteboard) but in all I was very pleased with the conversation even though we may not have agreed on the finer points.

In essence, I was pitching to try to increase the “ideaspace” in Northern Ireland.

I’m of the opinion that there are small ideas and big ideas. The theory is that all of these ideas tend to have equal chance of happening in any given time. The difficulty then is not only finding the time to just have ideas but also having the space, time, resource and, probably most importantly, the network, to realise the idea.

Sometimes what seems to be a small idea can turn into a big idea and it’s not always apparent immediately. Facebook began as a blog, turned into a college network and is now permeating every aspect of our lives. Twitter began as a way to send text messages to groups (and have them be able to easily reply to the group). Google began as a search engine and now does pretty much everything.

I can’t speak for others in this but I’m pretty sure that AirPOS started because Marty realised that Point of Sales systems were hopelessly outdated and none of them used the Internet. I’m sure that Onotate started because Rumble Labs needed a controlled way to share graphical assets with clients and generate appropriate feedback. I’m certain that Planzai started out as a way for Richard to organise some of the activities in his dual life as a rockstar software developer and a rockstar. But these were big ideas masquerading as small ideas.

We’re working on methods now to increase the ‘idea space’ in Northern Ireland. We’ve been doing it through the InvestNI Collaborative Network Programme and we’re continuing it with the development of an “innovation hub” in Belfast. Part hub, part incubator, part soft landing zone; the intent is to provide the default industry location for the development of ideas and collaborations. It’s what I’ve been doing for the last three years – with the ideaspace being virtualised – and it’s what we’re going to be executing on for the next three years.

If you’re interested in being a part of it, drop me a line.