Questions for Translink #FOI

Translink said in their annual report that they had 77 million passenger journeys.

I’m sending an FOI request into Translink to ask some questions that I think need answering.

Dear Translink,

I would appreciate some information about the operation of your services.

According to your 2010/11 Annual Report, on page 59, it seems to say that you have 1,469 buses and 34 trains.

  • can you clarify if this is correct and whether I have interpreted the figures correctly?
  • can you clarify the breakdown of vehicles between Metro, Ulsterbus, Enterprise and other services?

Can you clarify how many seats you have across all of your services:

  • how many of these buses are single decker and how many are double decker?
  • how many seats are there on each of these bus types?

According to your 2010/11 Annual Report, you claim 77 million passenger journeys. Can you clarify the following:

  • can you provide a breakdown of the time of day for these journeys?
    • What percentage were before 9 am?
    • What percentage were between 9 am and 5 pm?
    • What percentage were between 9 am and 7 pm?
    • What percentage were after 7 pm?
  • can you provide a customer profile for these journeys?
    • What percentage of these journeys were subsidised fares due to the traveller being pensioned, possessing an ELB pass other concessions due to low income, disability or unemployment?
    • What percentage of these journeys used monthly or annual ticket arrangements to reduce costs?
    • What percentage of these journeys paid full price?
  • can you provide a regional profile for these journeys?
    • by county, how many of these journeys originated in each of the counties of Northern Ireland?
    • by county, what percentage of their journeys attracted a concessionary or subsidised fare (see above)?
    • by county, what was the approximate revenue obtained from each county?
  • And with special reference to Derry~Londonderry, can you provide the following information?
    • by timetable, how many individual buses and trains service Derry~Londonderry?
    • by timetable, how many inbound and outbound journeys are there servicing Derry~Londonderry?
    • how many of the 77 million passenger journeys were attributed to the Derry~Londonderry region?
    • by occupancy, can you define the percentage usage of the buses and trains servicing Derry~Londonderry?

Many thanks for your patience.

As I said earlier, my aim is to piece information to create a business case for the following pilot –

  • free buses and train transport in the North West from 1st Jan – 31st December 2013
  • free buses and train transport for anyone outside the North West travelling TO Derry/Londonderry from 1st Jan – 31st December 2013

All of this in support of UK City of Culture 2013.
You have to start somewhere.

3 thoughts on “Questions for Translink #FOI”

  1. Yup.

    ULSTERBUS

    Total vehicles = 1,172 (includes 45 not in service – Reserve Fleet)

    Single deck = 1,017
    Double deck = 155

    METRO

    Total vehicles = 297 (includes 15 not in service – Reserve Fleet)

    Single deck = 150
    Double deck = 147

    In relation to seating capacity, this varies depending on the vehicle make and specification, of which we have many permutations. However I can provide some representative statistics, i.e.

    ULSTERBUS

    Single deck total seating available = 47,227, total standing = 13,318 (based on average capacity for single deck vehicle of 46 seated, 13 standing).

    Double deck total seating available = 11,562, total standing = 900 (based on average capacity for double deck vehicle of 75 seated, 6 standing).

    Single and double deck combined total seating available = 58,789, total standing = 14,218 (based on average capacity for single and double deck vehicles combined = 50 seated, 12 standing).

    METRO

    Single deck total seating available = 6,576, total standing = 4,032 (based on average capacity for single deck vehicle of 44 seated, 27 standing).

    Double deck total seating available =11,127, total standing = 1,504 (based on average capacity for double deck vehicle of 76 seated, 10 standing).

    Single and double deck combined total seating available = 17,703, total standing = 5,536 (based on average capacity for single and double deck combined of 60 seated, 19 standing).

    NIR

    NI Railways’ operational rolling stock of 34 is made up of:

    23 Class 3000
    9 Class 450/80
    2 Enterprise loco haul trains

    Your query does not specifically mention seats available on trains, however for completeness I have included this information.

    Enterprise: 363 (including 2 tip-up seats per train), totalling 726 seats

    Class 3000: 200 (including 15 tip-up seats per train), totalling 4,600 seats

    Class 450: 184 per train, totalling 1,656 seats

    The foregoing represents a total number of 6,982 seats across the various vehicles identified.

    We do not record passenger journey statistics by time of day, however, I can offer the following breakdown of passenger journeys (‘000’s) during 2010/11:

    Local rail = 9,604
    Cross-border rail = 747

    Ulsterbus = 40,778
    Metro = 25,843

    In relation to the customer profile for the journeys made during 2010/11, we can advise that:

    Local rail = 19.6% of passengers in possession of a concessionary pass (including child concessions)
    Cross-border rail = 14.7% of passengers in possession of a concessionary pass (excluding child concessions)

    Ulsterbus = 27.53% of passengers in possession of a concessionary pass (including child concessions)
    Metro = 23.33% of passengers in possession of a concessionary pass (including child concessions)

    A more detailed overview of the ticketing arrangements used by passengers shows:

    Local rail = Annual 5.6%
    = Monthly 15.2%
    = Weekly 12.1%
    = Return 30.4%
    = Single 13.4%
    = Other* 23.3%

    *Includes, amongst others, Day Tracker
    Free Smartcards (Senior, 60+, Disabled, etc.)
    Local 50% off Smartcards (Blind, DLA, War Pensioner, etc.)
    iLink
    mLink (3 day flexi)

    Ulsterbus = Annual 0.44%
    = Return 18.70%
    = Singles 34.26%
    = Smartlink/ilink 14.82%
    = Other* 31.78%

    Metro = Annual 0.24%
    = Return 0.22%
    = Singles 27.87%
    = Smartlink/ilink 21.39%
    = Other* 50.28%

    *Includes, amongst others, Day Tickets
    Free Smartcards (Senior, 60+, Disabled, etc.)
    Local 50% off Smartcards (Blind, DLA, War Pensioner, etc.)

    The foregoing analysis of passenger profiles excludes Education & Library Board pupils’ passes.

    Unfortunately we would not have the wherewithal to provide a regional profile of this patronage.

    Dealing with your query regarding bus and rail services to Londonderry~Derry, there are currently 116 rail services accessing Waterside station weekly, i.e. 58 in each direction. There were also 385 bus services to/from the Maiden City, 196 to Derry and 189 from Derry.

    Up-to-date timetable information is readily available on Translink’s website http://www.translink.co.uk.

    Of the 77m passenger journeys quoted for 2010/11, 1,476,930 were rail passenger journeys made on the Londonderry line. Ulsterbus passengers making the journey to/from Derry totalled 2,512,794.

    Again, we would not be in a position to analyse percentage usage of buses and trains servicing Derry~Londonderry.

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