I don’t know what is going on with BT these days but it’s certainly not progress. Who would have thought that getting in an extra phone line could be such a hassle.
The guy on the line to us LIED to us about the pricing, lied to us about the servicing and if we had continued with the call, would have undoubtedly lied to us about how long it would take to install had we stayed on the line long enough.
This is why we moved carriers in the first place.
The conversation continues…
[Addendum: Turns out that talking to Royal Mail is just as frustrating. Where’s the disruptive influence here?]