Pivot? No, Tack and Gybe!

This weekend I was entertained by the news that Color, a social media startup, was moving from “mobile” to “FaceBook” as their primary platform. Whether you think that’s a good idea or not or whether the only thing Color has going for them was the $40million they received in venture capital, it represent a pivot … Continue reading “Pivot? No, Tack and Gybe!”

This weekend I was entertained by the news that Color, a social media startup, was moving from “mobile” to “FaceBook” as their primary platform. Whether you think that’s a good idea or not or whether the only thing Color has going for them was the $40million they received in venture capital, it represent a pivot in their strategy.

My second company pivoted. I didn’t like it much. We started out doing products, bootstrapping due to the complete lack of seed funding in the region (something that has been fixed) and ended up selling our souls to contract development. Yes, we were bootstrapping but only due to lack of choice. And I hated it.

I spent last weekend sailing with Ballyholme Yacht Club and earned my RYA Level 2 “Start Sailing” certificate. The core concept of sailing is summed up by five essentials:

  • Trim
  • Balance
  • Sail setting
  • Centreboard
  • Course Made Good

Trim and Balance are all about keeping yourself in the boat while the wind and waves are trying to throw you out. In dinghy sailing, keeping the boat at flat as possible means you can eke out the best performance. Plow the bow in too far and you lose speed, similarly too much weight on the stern causes excessive drag.

Sail Setting is about keeping the wind in your sails. When sailing, your primary method of locomotion is through the wind. While you can make some progress on the currents, surfing the odd wave and negotiating the tides, it is with the wind that you make progress.

Centreboard, also known as a daggerboard or keel, provides resistance to the wind driving you sideways and off course. It also helps in keeping you in a boat. You have to know when to set the centreboard hard or when to pull it in a little to reduce drag.

Course Made Good is figuring out which way you have to point your little boat in order to arrive at the destination, taking into account the current and tides, waves, obstacles, other vessels and, of course, the direction of the wind. Sometimes the most direct route is impossible (sailing upwind) and you may have to tack or gybe your way through the wind to reach your desired goal.

So what are tacking and gybing?

Tacking is moving your boat against the wind to change direction. As you face the wind, the power is lost from the sails. You lose some speed but the manoeuvre is controllable, predictable and if things go wrong, the worst thing that can happen is that you slow to a stop.

Gybing is moving your boat through the wind to change direction. The wind is always fully in the sails, the process is much quicker and much more violent but there is much more risk of losing control and ending up in the water.

Knowing when a tack is needed and when only a gybe will do is something that is gained through experience. It depends on what direction you are going, where you want to go and what direction the wind is heading. it depends on what risks you are taking. Our instructor, Alice, related a tale of how she was forced to tack multiple times during a race when one gybe would have completed the turn because the high winds and risk of capsize would have lost her the race.

I can’t help but relate the concepts of tacking and gybing to startups who feel the need to pivot. In fact, all of the five essentials of sailing can be related in some way and would, in my opinion, go well in a business plan.

Where does he get those wonderful toys….

Further to my earlier post about CIIF, I think it’s important to point out what an amazing opportunity this is for web and mobile companies in Northern Ireland. I remember the first time I saw a CSS-based parallax scrolling background (Example) and I marvelled. And then I saw the Safari tech demo pages (Example) and … Continue reading “Where does he get those wonderful toys….”

Further to my earlier post about CIIF, I think it’s important to point out what an amazing opportunity this is for web and mobile companies in Northern Ireland. I remember the first time I saw a CSS-based parallax scrolling background (Example) and I marvelled. And then I saw the Safari tech demo pages (Example) and I marvelled again. I just loved the falling leaves demo and I absolutely love what Paul Hayes did here.

It cannot be underestimated what the creation of toys can bring in terms of eyeballs. For a talented web developer team, they might get 100,000 hits from Hacker News but it only takes one new client (resulting from the coverage) to pay for the investment in the tech demo. The Creative Industries Innovation Fund can help a smart development team make great amazing toys.

For instance: look at this Kickstarter for A Canvas and WebGL Programmer’s Text Editor by Robey Holderith. He’s seeking $4,096 in order to “pay” him to build this. CIIF is offering up to four times that amount of money to get people to build amazing stuff.

I also look at the recent release of Kindle Cloud Reader which, although not perfect, really shows how good a web app can be (especially on iOS if you pin it to your home screen and therefore lose most of the Safari borders).

CIIF is looking for 50 great projects. Some of them will be tour guides, some of them web apps, some of them promotional videos but I’d love to see some really REALLY inspiring HTML/CSS stuff. I want developers and designers to thin hard about breaking the laws of (web) physics with this stuff. Do something that makes your peers go “wow”. Make it kick ass with WebKit and use your network to test and refine it.

And if you’ve already made some wonderful toys then please send me the link for it. We need to showcase talent when we see it. I want to rave about my colleagues and countrymen and tell everyone about their talent because while there may be appsterdam, we were doing it first with XCake.

Now, I know this isn’t always going to be possible but I am reminded of when the XCake folk have been able to stand up in front of their peers and tell them all about their latest view controllers. It’s gobbledygook for the rest of us but it shows the talent of the teams involved.

What I’m saying is: Make something awesome. Make a wonderful toy. And tell everyone.

Anyone fancy going to the Southampton Boat Show in September?

The show is on from the 16-25 September in Southampton, no less. Advance tickets are very reasonable. See here. Just interested in seeing if other travellers would like to attend as I’d love to make the trip down maybe for one of the weekend days. Bringing this back into the realm of the day job: … Continue reading “Anyone fancy going to the Southampton Boat Show in September?”

The show is on from the 16-25 September in Southampton, no less. Advance tickets are very reasonable. See here.

Just interested in seeing if other travellers would like to attend as I’d love to make the trip down maybe for one of the weekend days.

Bringing this back into the realm of the day job: I went to the London Boat Show earlier this year and I was struck by one thing: how few of the traders and chandleries in the exhibition stands were prepared for taking payments other than cash. I’d see this sort of market ripe for companies like AirPOS to provide mobile points of sale turning netbooks, tablets and even phones into a point of sale for small businesses.

The first business show that I exhibited at really drilled home the concept:

Don’t give me your business card, give me your credit card.

For smaller items, you just want to buy, for larger items you want it to be shipping to your house just after you get home (or waiting in your office). Having a connected Point of Sale with an online store can make all of the difference. It pains me that so few companies take this on board.

Startup Capital: Sean Blanchfield nails it.

Sean Blanchfield writes about Startup Capital in Ireland: I believe that online technology companies are the way forward for Ireland. It is now clear that online technology companies can be as financially successful as more traditional businesses. However, unlike other sectors, it takes very little money to start an online tech company. Neither does your … Continue reading “Startup Capital: Sean Blanchfield nails it.”

Sean Blanchfield writes about Startup Capital in Ireland:

I believe that online technology companies are the way forward for Ireland. It is now clear that online technology companies can be as financially successful as more traditional businesses. However, unlike other sectors, it takes very little money to start an online tech company. Neither does your geography limit your market. All you technically need are brains, and enough money to pay other brainy people to work for you. No need for factories, or 20 years of lab research, or anything like that.

Unfortunately, there are problems providing capital in the relatively small amounts these companies need to initially launch themselves (say €20K to €200,000). There aren’t enough sufficiently cashed-out former technology entrepreneurs to fund at this level as angels. Instead, we rely on small investment firms doling out government money, and a couple of loose angel networks that can make small aggregate investments. At this scale, it’s not viable for investors to have excellent in-house domain expertise to help understand and vet opportunities. Because of this, the dynamics are not what you might expect. You may encounter:

  • Folks on the investment side getting confused and thinking they are on Dragon’s Den
  • Rife suspicion that entrepreneurs exist to con money out of investors so they can run away with it to paradise island

He goes into a lot more detail so it’s a recommended read.

Greylock launches Fund II in Europe/Israel

From Techcrunch: Well known US VC house Greylock Partners is launching a brand new $160 million fund aimed at internet technology companies, with the fund being deployed between Europe and Israel. .. We’ve confirmed that the fund will be run from London by Laurel Bowden, a Partner, and will cover investments from early stage and … Continue reading “Greylock launches Fund II in Europe/Israel”

From Techcrunch:

Well known US VC house Greylock Partners is launching a brand new $160 million fund aimed at internet technology companies, with the fund being deployed between Europe and Israel.
..
We’ve confirmed that the fund will be run from London by Laurel Bowden, a Partner, and will cover investments from early stage and beyond.

As the fund is being run from London, I wonder how many of our local digital content companies will take advantage of the cheap flights and go and present themselves to Laurel Bowden, the Partner and manager of the fund. And if not, why not?

SBRI

Last week I attended a presentation on the Small Business Research Initiative or, as it is known locally, Pre-Commercial Procurement. Much of this content is cribbed from Eoin McFaddens (of the Innovation Policy Unit in DETI) excellent presentation and description and enthusiasm for the project. Pre-commercial procurement for especially for SMEs For innovative products, processes … Continue reading “SBRI”

Last week I attended a presentation on the Small Business Research Initiative or, as it is known locally, Pre-Commercial Procurement. Much of this content is cribbed from Eoin McFaddens (of the Innovation Policy Unit in DETI) excellent presentation and description and enthusiasm for the project.

Pre-commercial procurement for especially for SMEs

  • For innovative products, processes or services
  • Contracts (procurement), no subsidy and no grant
  • In competition

Goal is threefold:

  • Solving public questions/concerns , e.g. waste management
  • Stimulating innovation among SMEs
  • Exploitation of public knowledge and technology

Exempted are:

  • Products/processes/services which are not new compared to the state of the art world wide
  • Projects which were already procured

This diagram captures much of the process. The identification of the Unmet Need, the provision of first stage pre-commercial procurement, the establishment of filters to help define exactly the right process and prototype. The entire process is geared towards deliverables, not hourly rates.

The concept hinges around “Unmet Needs” – areas of development which may not be fully developed locally and where domain knowledge is not present within the public sector.

This process will build domain knowledge within local industry as well as in the public sector, it is 100% funded R&D as it is a procurement and not a grant (and therefore is not subject to EU state aid rules) and in most cases the IP will remain with the company while allowing the public sector certain usage rights. The increase in domain knowledge should bring better products to market for the public sector company and increase competition for the best product.

The most important part here is the green box – full open procurement permitted by every company, even those that were admitted earlier in the pre-commercial procurement but which didn’t make it to later stages.

Examples where this has been used in the past:

Retrofit for the Future – Department for Communities and Local Government
This competition aims to retrofit UK social housing stock in order to meet future targets in reduction of CO2 emissions and energy use.

Keeping Children Active – East of England SHA
Looking for technologies which can help and motivate children to take more exercise, to understand and monitor the amount of exercise they are taking and to incentivise them to exercise more.

Synthetic Environments – Department for Transport
This competition explores the use of synthetic environments applied to transport, in this case, modelling and managing complex traffic situations on motorways

And to finish off, some links to related reports and web pages:

Sweat

In humans, sweating is primarily a means of thermoregulation. Hence, in hot weather, or when the individual’s muscles heat up due to exertion, more sweat is produced. Sweating is increased by nervousness and nausea and decreased by cold. – Perspiration, Wikipedia. Ignoring the weather, sweat is produced by exertion, nervousness and nausea. And this helps … Continue reading “Sweat”

In humans, sweating is primarily a means of thermoregulation. Hence, in hot weather, or when the individual’s muscles heat up due to exertion, more sweat is produced. Sweating is increased by nervousness and nausea and decreased by cold.Perspiration, Wikipedia.

Ignoring the weather, sweat is produced by exertion, nervousness and nausea.

And this helps me define sweat equity – because if you’ve been involved in the start of a business and you have not experienced exertion, nervousness and nausea, then you do not deserve equity.

In startup culture, sweat equity is often a vital component especially in economies which have low seed funding. Giving co-founders and early employees a stake in your business (often as a way of making up for below market wages or even just not paying at all) is something that should encouraged for startups without seed capital but it has to be done carefully.

When bringing someone into the company you have to examine not only their ability but their commitment and their intentions. Investigating these factors requires a lot more than technical or purely project management skills, it’s about relating as a friend but at the same time attempting to be objective. After all, as a company director you are bound by law to look after the interests of the company as if it were a child; which in many ways, it is.

My first experience with sweat equity was also my first complete failure to deal with the ramifications. This was my publishing company. Though there was a handful of us, the sweat was all mine. While minor contributions came from others, the vast majority of the work fell on my shoulders and that was in being creative, being an administrator and also, holding down a job to allow others the free time to do their small bits. We used sweat equity because what we were doing was a lot of fun; it wasn’t work in the traditional sense. End result: we didn’t lose money but we didn’t make a whole lot. It was a game, a way of making sure we had somewhere to stow our bags when we went to games conventions rather than something we treated as a business.

My second experience was in my first proper IT company. I gave everyone equal votes in the company despite the drive to succeed being mine, the initial capital being mine and the risk being all mine. And again I failed to manage the experience; my idealism left me woefully unprepared for the concept that some people think that an equal vote means they get to do what they want. Some people don’t understand democracy, I get that now. And I would hope that I have learned something. I did learn that if you start something, don’t give it away unless you get equal commitment from others. I’ve still not made back the money I invested but it’s working, it’s profitable. And it’s a legacy.

My third was in my software company. I started this with my best friend and I believe it is to his credit that we are still on good terms. He pushed himself to create two fantastic products sacrificing sleep and family time and both times we failed to make a dent in the universe. Something that I feel very personally responsible for. Time moved on and now neither of us are part of that company and to be honest I’m glad. It was tricky letting go but it was for the best – you have to trust your co-workers implicitly and after my friend left, I found I could not trust his replacements to the same degree.

My fourth is a public service value project that I feel strongly about. The aim is to create a range of projects which people can place sweat into and the whole of society benefits. There is an opportunity for the individuals and their companies to benefit financially but for the most part, this is about social conscience.

OpenTranslink takes the data from Translink, turns it into something usable, and gives it away. the opportunity for individual companies is to make something compelling from that base, open, free platform. Whether that is a better timetable app, a tour of the tourist sites, or mashups with other services around the city.

OpenLiveNet, which I started earlier today, is an attempt to provide some assistance to the LiveNet project which is being pioneered by Mencap. They need techies, designers and people who think outside the box. And at this point it’s all just sweat. The equity comes into play once something is discovered. They might get paid to produce something or they may see the opportunity to produce something with wider appeal.

My fifth is a new games company. I love the concept of videogames because in the modern day they encompass every discipline from music to animation to documentary film-making, programming and design, user interface experimentation and marketing: everything is needed to make something amazing. I am pretty much alone in this at the moment but I’m hoping that will change – it’s just hard to find people willing to put sweat in. It may because the risk is so high, it may be because making games is hard work. And it may be because we don’t have enough people.

But this isn’t the same the world over. The recent iPadDevCamp had groups of developers and designers working together to create new innovative products. My friend, now in Canada, has inspired a small group of developers to work with him on his next idea, interestingly enough, a game. I can’t wait to play it.

Sweat is always going to be balanced by risk. It’s easier to find someone to give you an opinion or talk about an idea than it is for them to do something more. A few years ago my postman stopped my on the street and asked me if I could look at his computer for free – he had discovered that I was a some sort of computer geek according to the magazine subscriptions I maintained. I was at a loss: this was my livelihood. Would it be appropriate to ask him to deliver some parcels for free?

As soon as you encroach on someone’s day job, then you’re into sweat equity in a big way as most people do not like their work. they may be good at it but the last thing they want to do on an evening is spend even more time doing stuff that they are forced to do on a daily basis.

But what about the rewards. Only the founders of a company can put a value on sweat and it’s important they place that value correctly not only for their own benefit but for the benefit of those early stage employees as well as the retention of enough equity to sate the initial (and later) investors.

And what if you want more than just a little bit of help – what if your needs are pretty much solid work for several months? Taking on a full time commitment is something that is hard for many to stomach. It’s going to either take a massive leap of faith, quick revenues or a sizeable seed investment to get developers to come on board to build your next wonder widget. And it’s harder here than in other regions because on average we are 20% poorer than the UK as a whole. We earn less, our cost of living is the same or higher: we are poorer than our peers. This means we tend not to have savings to fall back on because we simply cannot afford them. This limits our ability to add sweat.

But this does not mean that sweat equity does not exist here. When I see local companies like AirPOS, DataSentiment or Onotate, I am inspired. I know that these guys have worked through their exertion, nervousness and nausea. I know that their sweat was earned and not freely given or taken.

ConnectED event, QUB.

I spent this morning in the company of academia, industry and government as a ConnectED event. ConnectED is a fund used to create opportunities of collaboration between the colleges and universities. The aim was to try to foster some collaboration potential between the groups. I took some notes from our table (one of 5 tables … Continue reading “ConnectED event, QUB.”

I spent this morning in the company of academia, industry and government as a ConnectED event. ConnectED is a fund used to create opportunities of collaboration between the colleges and universities. The aim was to try to foster some collaboration potential between the groups. I took some notes from our table (one of 5 tables I think) and was volunteered to present at the end of it. The felt-tip shows the main points.

There will be a further event to help foster this but the real wins for me were to get in touch with folk in QUB in the Knowledge Transfer Centre as well as some contacts within SARC.

There was a lot of consensus that there needs to be (at least one) hub for the creative industries (including software and digital media) in the North of Ireland. This is kinda what we’re trying to do with StartVI but without the large funds that ConnectED can provide.

It was startling how little interaction there is between industry and academia in truth – even the difficulties voiced by academia in getting productive student placements within industry. We need to work on that – not necessarily to change courses but to foster understanding. It is not the role of education to prepare an individual for work in a company but rather to educate them to be able to work in any company. And there is an onus on the students to make themselves indispensable to the businesses with whom they are placed. There is significant culture clash between academia and industry – whether it’s the timing of the academic year, the pressure of deadlines or the appreciation of impact on a business that a single student can make, positive or negative.

For our part, StartVI intends to take on a lot of placement students. And if they make themselves indispensable, then they’ll get work from the startups. If not, there’s always a McJob.

Amazing companies are built on free.

I caught a comment on Twitter recently that “a company built on free would be a pretty shitty company”. The author has since deleted that tweet, presumably because some of the best companies are built on free. Brands like Gillette ($43B), Google ($185B), Apple ($205B) all leveraged ‘free’ in some form. King Gillette gave away … Continue reading “Amazing companies are built on free.”

I caught a comment on Twitter recently that “a company built on free would be a pretty shitty company”. The author has since deleted that tweet, presumably because some of the best companies are built on free.

Brands like Gillette ($43B), Google ($185B), Apple ($205B) all leveraged ‘free’ in some form. King Gillette gave away his razors and sold the blades a hundred years ago. Google gives away ‘freemium’ access to their apps and services. The foundation of Apple’s amazing operating system is open source and given away for free and they’ve created and given away a world-class web browser engine, WebKit, which is being used free of charge by Nokia, RIM and Google in mobile products that are competing directly with Apple.

Ryanair’s Michael O’Leary celebrates the notion of free (paying for flights using anciliary revenue – in-flight meals, bag checks, hotel and car bookings, internet and games):
“The other airlines are asking how they can put up fares. We are asking how we could get rid of them.”

Amazing companies are built on free. 20th Century companies were built on the notion of scarcity. They focussed on the shipping of real goods, the transportation of atoms. The scarcity was real. With the exception of High Fructose Corn Syrup, we have a scarcity of many items because duplicating items means duplicating costs. But there’s no scarcity of bits. Bits are the lingua franca of the Internet and we have an abundance of them. Bits enable ‘virtual goods’ to be duplicated endlessly. The cost of duplication is zero so you’re left with the initial cost of creation which, when amortised over the potential millions of recipients, drives the individual cost towards zero.

Now the economics of scarcity keep some people in power – this is the essence of the haves and have-nots. But in a future where the real currency, the currency of bits, is something that is abundant, even more abundant than the air, how can these people retain their power? They can’t obviously and what’s worse, they don’t understand it and it scares the shit out of them.

The scarcity/abundance economics are the reason we’re setting up StartVI. In Belfast there is an artificial scarcity of office space (with over 1.26 million square feet of empty office space in Belfast). The scarcity is created by pricing the office space beyond the means of the businesses which could make use of them. It seems utterly insane that we’re talking about a scarcity of empty space. So, we’re removing the essence of that scarcity. And we;re providing more than empty space. Desk space in StartVI is free. Internet access is free. Light and heat are free. And we’re filling the empty space with people: hopeful entrepreneurs, wise business advisors, savvy investors. And they’re giving their time for free.

Start-Up Nation

Andy Oram at O’Reilly RADAR writes: One might expect Start-Up Nation: The Story of Israel’s Economic Miracle to come from the pen of business school or economics professors, but the biographies of authors Dan Senor and Saul Singer reveal policy backgrounds. Both were advisors in the U.S. Federal Government. … In this blog I’ll summarize … Continue reading “Start-Up Nation”

Andy Oram at O’Reilly RADAR writes:

One might expect Start-Up Nation: The Story of Israel’s Economic Miracle to come from the pen of business school or economics professors, but the biographies of authors Dan Senor and Saul Singer reveal policy backgrounds. Both were advisors in the U.S. Federal Government.

In this blog I’ll summarize the traits that that the authors find make Israel a successful incubator for innovation, distinguishing between traits that other countries can emulate and traits that seem uniquely embedded in Israel’s historical and geographic circumstances.

I’ll lay out three observations that came to my mind while following the authors’ argument: the importance of hard data, flipping axioms, and the creative role government can play.

The traits Andy mentions are summarised below. Go to the article for a more detailed discussion.

  • A loyalty to the entire community that goes beyond personal success.
  • A sense of dissatisfaction. To innovate, one must be convinced that things are not good enough the way they are now.
  • A Do-It-Yourself approach to technology, which perhaps is one manifestation of the afore-mentioned innate dissatisfaction.
  • A culture of challenging authority.
  • A determination to succeed against all odds
  • Interdisciplinary agility.
  • A tolerance for failure.
  • Providing young people with arenas to exert responsibility.
  • A fruitful mentoring relationship between venture capitalists and new entrepreneurs. Injecting money into new ventures (as so many countries do) is not enough
  • Government policies friendly to startups.
  • A truly open-arms approach to immigrants, who bring not only fresh perspectives but a high tolerance for risk.

I commented:
Coming from another nation transitioning from a traditional skills-based economy to a knowledge economy. When you compare Ireland and Israel, there are several comparisons.

A divided country, history of conflict, large international diaspora.

But there is one major difference. Ireland may have received funding from it’s diaspora but it did not receive the sort of funding that Israel received from the US DoD budget spending. The impact of the military budget combined with the impact of the diaspora is nothing to be sniffed at. I’m not saying that Ireland wants or needs DoD money – quite the opposite – but the impact of this investment seems to go unmentioned above.

My interest is, however, in Ireland, North and South. We’d welcome interactions with the Irish diaspora internationally – get in touch with the Start Virtual Incubator in Belfast or the Greenhouse Startup Incubator in Limerick – two private enterprises dedicated to helping Ireland transition to the 21st Century.