The Investor is a Customer

One final note: investors who want business plans are probably not your target market, if you’re founding a high growth technology startup. We had lots of great followup conversations with the angels who wanted them, but ultimately none of them turned in to investors A bit of sense from Dan Shapiro which is worth reading … Continue reading “The Investor is a Customer”

One final note: investors who want business plans are probably not your target market, if you’re founding a high growth technology startup. We had lots of great followup conversations with the angels who wanted them, but ultimately none of them turned in to investors

A bit of sense from Dan Shapiro which is worth reading in its entirety.

The problem I see at the moment is a heap of self-labelled entrepreneurs who won’t write anything down. They have obviously spent too much time watching Dragons Den or making pointless elevator pitches at BarCamp (where most people are too polite to be honest) and reckon that by sheer force of personality they’ll get what they want. Because, obviously, this has happened. Deals can be made on the back of a napkin, the investor wants to invest in you as a person so they’re not interested in the detail. And I’m not even talking about a 30 page operations plan, folk won’t even put the time n to do the executive summary which is, after all, the most minimum of effort and the only thing worth writing.

I say this after writing a dozen business plans, after finishing an executive summary and now having to write the accompanying 30 pages of supporting materials for a strategy document. I’m currently on page 11 with that one. But you have to choose your battles and suit them to the audience. And by audience I mean customer.

The customer is the person who gives you money. The customer may change over the life cycle of your business and you’ll need to change your pitch accordingly.

  • The customer as private investor
  • – will want a story about markets and returns and how you’re going to achieve them. You are competing with golf, drinking cocktails by the pool and sailing in the Aegean so your pitch needs to be short, snappy and exciting.

  • The customer as public sector
  • – a very different story when accessing public funds. The risk-aversion will go deep and wide and you’ll have to address every concern. And it’ll need to be written down.

  • The customer as VC
  • – in many ways like the private investor but with fewer bikinis and sailboats. You have to outline possibility and opportunity and, to be honest, make I seem like you can deliver.

  • The customer as Punter
  • – way too many variables depending on where the market is, how much it’s going to cost, whether it’s a hit model or a slow burn, buy once or forever subscribe. Arguably these are the second most important customer.

Your punter customers don’t necessarily want to see your entire business plan and it’s likely that your initial investors don’t either. But they’ll want to see something and the more institutionalised they are, the more paper they’ll want to see.

At the moment, Northern Ireland is awash with startup supports. There are more than 10 startup incubators either in planning or in execution. All of them will require you to do more than an elevator pitch.

Anyone fancy going to the Southampton Boat Show in September?

The show is on from the 16-25 September in Southampton, no less. Advance tickets are very reasonable. See here. Just interested in seeing if other travellers would like to attend as I’d love to make the trip down maybe for one of the weekend days. Bringing this back into the realm of the day job: … Continue reading “Anyone fancy going to the Southampton Boat Show in September?”

The show is on from the 16-25 September in Southampton, no less. Advance tickets are very reasonable. See here.

Just interested in seeing if other travellers would like to attend as I’d love to make the trip down maybe for one of the weekend days.

Bringing this back into the realm of the day job: I went to the London Boat Show earlier this year and I was struck by one thing: how few of the traders and chandleries in the exhibition stands were prepared for taking payments other than cash. I’d see this sort of market ripe for companies like AirPOS to provide mobile points of sale turning netbooks, tablets and even phones into a point of sale for small businesses.

The first business show that I exhibited at really drilled home the concept:

Don’t give me your business card, give me your credit card.

For smaller items, you just want to buy, for larger items you want it to be shipping to your house just after you get home (or waiting in your office). Having a connected Point of Sale with an online store can make all of the difference. It pains me that so few companies take this on board.

Startup Capital: Sean Blanchfield nails it.

Sean Blanchfield writes about Startup Capital in Ireland: I believe that online technology companies are the way forward for Ireland. It is now clear that online technology companies can be as financially successful as more traditional businesses. However, unlike other sectors, it takes very little money to start an online tech company. Neither does your … Continue reading “Startup Capital: Sean Blanchfield nails it.”

Sean Blanchfield writes about Startup Capital in Ireland:

I believe that online technology companies are the way forward for Ireland. It is now clear that online technology companies can be as financially successful as more traditional businesses. However, unlike other sectors, it takes very little money to start an online tech company. Neither does your geography limit your market. All you technically need are brains, and enough money to pay other brainy people to work for you. No need for factories, or 20 years of lab research, or anything like that.

Unfortunately, there are problems providing capital in the relatively small amounts these companies need to initially launch themselves (say €20K to €200,000). There aren’t enough sufficiently cashed-out former technology entrepreneurs to fund at this level as angels. Instead, we rely on small investment firms doling out government money, and a couple of loose angel networks that can make small aggregate investments. At this scale, it’s not viable for investors to have excellent in-house domain expertise to help understand and vet opportunities. Because of this, the dynamics are not what you might expect. You may encounter:

  • Folks on the investment side getting confused and thinking they are on Dragon’s Den
  • Rife suspicion that entrepreneurs exist to con money out of investors so they can run away with it to paradise island

He goes into a lot more detail so it’s a recommended read.

Value and the Perception of Value

David Kirk made a guest post on the Loughshore blog. (Referring to the LinkedIn IPO) So if the margin of error of a private company going public is 100%, imagine what it’s like for a pre-revenue, startup? … In this past two weeks, I’ve had an investment conversation with four companies in Ireland and Northern … Continue reading “Value and the Perception of Value”

David Kirk made a guest post on the Loughshore blog.

(Referring to the LinkedIn IPO) So if the margin of error of a private company going public is 100%, imagine what it’s like for a pre-revenue, startup?

In this past two weeks, I’ve had an investment conversation with four companies in Ireland and Northern Ireland. In every case the answer is the same … valuation is 100% negotiation! But, the key, as always, to successful negotiation is knowledge and preparation.

I had exactly this problem when trying to negotiate with a potential investor in StartVI. They wanted to value every company at $0 whereas I was valuing every company entered in the programme at a notional $100K. Because what’s on offer is a percentage of the company.

I understand that a actual (as opposed to notional) valuation of a company in its infancy is going to be zero – but I found it hard to communicate the sharing of risk as we attempted to turn companies with an actual value of $0 into companies with an actual value of $500K+

So, faced with this, looks like we’re going to have to walk – mostly because I’ve so far failed to communicate the value of half a dozen companies that don’t even exist yet.

Airpos Opens Office In Silicon Valley

From NewTechPost: Airpos has announced that it is moving on from releasing beta versions of its product to making it fully available to the public and it now has a brand new portal to its site. Airpos was one of the companies showcased at the 4th Annual Irish Technology Leadership Group (ITLG) Awards Ceremony which … Continue reading “Airpos Opens Office In Silicon Valley”

From NewTechPost:

Airpos has announced that it is moving on from releasing beta versions of its product to making it fully available to the public and it now has a brand new portal to its site. Airpos was one of the companies showcased at the 4th Annual Irish Technology Leadership Group (ITLG) Awards Ceremony which took place at Stanford University in April.

Marty and the guys have sweated blood over this product, ignored all of the advice from the “volauvent boys” and went with their guts. They’ve shouted at friends, infuriated officials, shot from the hip and followed their hearts. They were the “pilot” for the StartVI programme run by David Kirk and hosted by a group of passionate individuals here in Belfast.

Opening an office in Silicon Valley is a great step – getting close to the biggest market in the world.

A link list

These are some of the links which I’ve emailed myself (my version of ReadItLater or Instapaper – though I’m leaning towards the latter). for the most part, they’re too good to miss. Newspapers don’t need new ideas; here are lots of ideas for new revenue streams And a lot of these can work for web … Continue reading “A link list”

These are some of the links which I’ve emailed myself (my version of ReadItLater or Instapaper – though I’m leaning towards the latter). for the most part, they’re too good to miss.

  • Newspapers don’t need new ideas; here are lots of ideas for new revenue streams And a lot of these can work for web startups too.
  • How I sold my Georgian Manor House on YouTube in a week I’m going to need to pay close attention.
  • How to Get Funding For Your Startup in Ireland (I don’t have the same guide for Northern Ireland).
  • Forming a new software startup, how do I allocate ownership fairly? Always a dilemma especially when you’re dealing with technical vs non-technical founders.
  • Submitted now…

    So last night I wrote up the innovation voucher and submitted it this morning. I’ve suggested that the voucher work would be carried out by the Intelligent Systems Research Centre in Magee College, one of the campuses of the University of Ulster. The question is whether the product can be made with COTS (Commercial Off … Continue reading “Submitted now…”

    So last night I wrote up the innovation voucher and submitted it this morning. I’ve suggested that the voucher work would be carried out by the Intelligent Systems Research Centre in Magee College, one of the campuses of the University of Ulster.

    The question is whether the product can be made with COTS (Commercial Off The Shelf) components or whether it requires a bespoke chipset.

    I’m considering applying for an Innovation Voucher.

    An Innovation Voucher is £4000 of university or college research and development time which can be used for new product scoping, new process development or similar practises. The recent location tracking scandal which affected iPhone and Android (and probably affects Nokia – if anyone cared) highlighted that I’d really like a tiny chip device which … Continue reading “I’m considering applying for an Innovation Voucher.”

    An Innovation Voucher is £4000 of university or college research and development time which can be used for new product scoping, new process development or similar practises.

    The recent location tracking scandal which affected iPhone and Android (and probably affects Nokia – if anyone cared) highlighted that I’d really like a tiny chip device which had GPS+COMPASS+LCD+GPRS that was small enough to fit on a wrist band. The unit has a unique code which is used to identify it. The LCD has two views – one being an information/hold screen and the second being an arrow.

    When paired with the web service, the wrist unit displays an arrow pointing towards a pre-determined position. If nothing is pre-programmed, then it always points north.

    The wrist unit therefore tells the user which direction the preprogrammed position lies.

    The web service (and attendant Android and iPhone apps) allow you to plot the location of your wrist units, communicated over GPRS. The apps on smartphones can also act as wrist units too – reporting location.

    The Innovation Voucher would be to scope out the development of the hardware components and software system. Could it be built cheap enough? What would the service costs be? If the wrist unit could display more information or store more data, what would you put on it?

    Would you aim this product at worried parents? Tour guides (giving a wristband to each tour participant)? Schoolteachers?

    Could you make a game out of it? Yes, yes I think you could.

    So, name a game on iOS most like Myth II: Soulblighter

    Somewhat resigned to never seeing Myth II on an iPad any time soon* so I’m wondering what game out there most accurately captures the feel of the game? Not looking for a full RTS. An RTS is a mix of resource collection (Farmville), tower defence (PvZ) and real-time tactics (Myth). On the other hand if … Continue reading “So, name a game on iOS most like Myth II: Soulblighter”

    Somewhat resigned to never seeing Myth II on an iPad any time soon* so I’m wondering what game out there most accurately captures the feel of the game?

    Not looking for a full RTS. An RTS is a mix of resource collection (Farmville), tower defence (PvZ) and real-time tactics (Myth).

    On the other hand if there are any people who’d like to throw in some time to create a new game, then I’ll show you my notes, design, writing etc. And we can go find some money.

    *John Siracusa and Wil Shipley talked about porting Myth (the code was released to some and lives on in community sourced updates) and previous to that I had spoken to Take2 about who owned the rights. Both dead ends – the rights for this game are so heavily tied up that it would take a contortionist to unravel them.

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    I have a dream…

    Last night I dreamt of a future. It involved talking to people about my new companies, sailing a little wooden boat and travelling a lot. I woke up exhausted. But the present is why I’m not going to be able to commit to being involved in anything new. This includes putting some things (like lategaming … Continue reading “I have a dream…”

    Last night I dreamt of a future. It involved talking to people about my new companies, sailing a little wooden boat and travelling a lot. I woke up exhausted.

    Image from http://swallowboats.co.uk

    But the present is why I’m not going to be able to commit to being involved in anything new. This includes putting some things (like lategaming and City of Tomorrow) on the back burner and we’re still talking about what to do about StartVI. If I don’t have the time for it, then we need to find someone who does.

    For the next two months or so, I’ll be concentrating on updating the Northern Ireland Digital Content Strategy (PDF) with some colleagues both from industry, academia and InvestNI.

    The Strategy was launched in 2008 and described the need for organisation within the Digital Sector in the province. It paved the way for Digital Circle.

    If you want to be involved in re-writing the strategy document, then please comment below.