Locations Services Developers shying away?

Elizabeth Woyke from Forbes writes: Developers of location-based services should be clamoring to make applications for Apple’s 3G iPhone, which features built-in global positioning system technology–but they’re not. Yes, they are. The objection is: ITunes also presents billing challenges for developers, which typically charge users a monthly or daily access fee for mapping services. The … Continue reading “Locations Services Developers shying away?”

Elizabeth Woyke from Forbes writes:

Developers of location-based services should be clamoring to make applications for Apple’s 3G iPhone, which features built-in global positioning system technology–but they’re not.

Yes, they are.

The objection is:

ITunes also presents billing challenges for developers, which typically charge users a monthly or daily access fee for mapping services. The firms say their billing system keeps users’ data current and helps underwrite the expense of constantly updating maps. Developers say the company has discussed only two billing options so far: free distribution or a one-time fee. This has left Networks In Motion, which charges $9.99 a month or $2.99 a day for its maps and turn-by-turn directions, cooling its heels.

Oh dry your eyes. What’s stopping you from providing data over the Internet for caching using a username/password or certificate to access? Nothing.

TomTom is looking at the iPhone so they’re not seeing an issue. Yes, their pre-PR says they are looking at the device but that’s what every sensible company says before they have a working model for an application.

Another comparison is made to Garmin who have Blackberry and Palm versions of their software but apparently not the iPhone. That would be because the Palm and Blackberry devices have been out for an age and the iPhone SDK is still in beta.

Even applications from smaller firms are running into problems with the iPhone. New York-based Citysense says its mapping application, which tracks night-life activity, works best when it’s constantly running on users’ phones.

That said – Citysense are actually producing a version. Funny that. I fail to see how this seriously enables the end user. Are people that shallow that they want to see where the herd is going?

Oh. They are. Fair enough.

Wise Fools

Which do you hold more faith in? The wisdom of crowds? Mob stupidity? I think a lot of credit has been placed in the Wisdom of Crowds, often undeservedly. The most unobvious but visible examples of it are in telephone polling (for Big Brother or other reality shows) or in ‘Ask the Audience’ in some … Continue reading “Wise Fools”

Which do you hold more faith in?

The wisdom of crowds?

Mob stupidity?

I think a lot of credit has been placed in the Wisdom of Crowds, often undeservedly. The most unobvious but visible examples of it are in telephone polling (for Big Brother or other reality shows) or in ‘Ask the Audience’ in some quiz shows on television. They depend on a certain level of general knowledge or certain memes being represented and in the former certainly are ultimately swayed by the portrayal of individuals by manipulative editing of the source material and post-production manipulation of crowd opinions by the traditional media.

The problem with crowds is in the manipulation by meme. Memes spread quickly through a crowd and their adoption is viral among online crowds (like Twitter clouds or mailing lists). I have come to respect the virtues of the Wise Fool instead.

While the Fool may not be learned, he may be earnest.
While the Fool may not respect tradition, he may see innovation
While the Fool may mock others, he may be honest.
While the Fool may be frivolous, he may have passion.
While the Fool may be simple, he may have vision
Because he is a Fool, he has freedom.

Fight or Flight?

Wikipedia: The fight-or-flight response, also called the fright, fight or flight response, hyperarousal or the acute stress response, was first described by Walter Cannon in 1915. His theory states that animals react to threats with a general discharge of the sympathetic nervous system, priming the animal for fighting or fleeing. This response was later recognized … Continue reading “Fight or Flight?”

Wikipedia:

The fight-or-flight response, also called the fright, fight or flight response, hyperarousal or the acute stress response, was first described by Walter Cannon in 1915. His theory states that animals react to threats with a general discharge of the sympathetic nervous system, priming the animal for fighting or fleeing. This response was later recognized as the first stage of a general adaptation syndrome that regulates stress responses among vertebrates and other organisms.

I think I first became aware of the Acute Stress Response when I was in my early teens. Being aware of your moods is something that comes later with kids – certainly the ability or perhaps the desire to control them is something that must be developed or learned. Some children may be naturally placid, some may be more prone to expression. In my experience, stress manifested with blushing, butterflies in my stomach and a sore neck. It was obvious to me that I had a physiological need to do something but the rational mind was preventing this. It is this ‘rationality’ that distinguishes us from animals but there is also an argument that it is not always an advantage and that allowing emotion to be expressed without fear of retribution is something we should aspire to especially considering the results that logic and rationality (very masculine concepts) have garnered for us.

Different people respond to stress differently.

In current times, these responses persist, but fight and flight responses have assumed a wider range of behaviors. For example, the fight response may be manifested in angry, argumentative behavior, and the flight response may be manifested through social withdrawal, substance abuse, and even television viewing (Friedman & Silver 2007).

Fight!
I’ve witnessed the fight response in real life – and though thankfully these days it’s uncommon to see physical aggression on the street – it’s altogether too common to see the results of domestic aggression ‘hidden’ by make-up, glasses and bravado.

Some people argue (and cannot be swayed), others are destructive in action or emotion ( passive aggressive behavior).

Flight!
Conflict avoidance isn’t always the solution though it is more socially acceptable response to acute stress. Ignoring the problem (again a passive aggressive behaviour) or procrastinating while the issue is present are not constructive ways to deal with the issue.

It’s interesting (to me) that television (and presumably shopping, the Internet, playing games and immersion in social networks) are a flight response.

Fight/Flight evolved as a physiological response to environmental pressure. In terms of physiology, humans have not changed in thousands of years yet even within the last two hundred years we have gone from being a tool-using species relying on beasts of burden with an extremely local reach to technology users, reliant on external manufactured portable power with a global reach. Our environmental pressures have also changed to the extent that our failure/success is more dependent on the actions of others rather than our own merit. Livelihoods and homes can be lost due to bad decisions in the housing market, jobs lost due to a change in consumer opinion, fortunes made on the speculation of future markets and we’ve, for the most part, reduced our reliance on one human year of effort being suitable to support one human family.

Our society and culture has out-evolved our physiology. What should be the modern response to Acute Stress?

Coworking Microsupport

Microfinance see Microcredit. –noun the lending of very small amounts of money at low interest, esp. to a start-up company or self-employed person. The problem with Microfinance and Microcredit is that, at the end of the day, someone ends up owing someone else money. And that’s a shaky way to get started in anything. The … Continue reading “Coworking Microsupport”

Microfinance

see Microcredit. –noun
the lending of very small amounts of money at low interest, esp. to a start-up company or self-employed person.

The problem with Microfinance and Microcredit is that, at the end of the day, someone ends up owing someone else money. And that’s a shaky way to get started in anything.

The concept of Microfinance for small businesses in return for equity in the business has already been successfully applied via Paul Graham’s Ycombinator.

Y Combinator does seed funding for startups. Seed funding is the earliest stage of venture funding. It pays your expenses while you’re getting started.
We make small investments (rarely more than $20,000) in return for small stakes in the companies we fund (usually 2-10%).
What happens at Y Combinator? The most important thing we do is work with startups on their ideas. We’re hackers ourselves, and we’ve spent a lot of time figuring out how to make things people want. So we can usually see fairly quickly the direction in which a small idea should be expanded, or the point at which to begin attacking a large but vague one.

This seems to me to be a different slant on the pre-Bubble concept of ‘code for pizza’. I knew a couple of smart guys back pre-2000 who worked full time for companies in return for pizza and promises while in receipt of unemployment benefit – they were doing the right thing after all – making a real concerted effort to get off the unemployment line by trying to be employable. None of them are gazillionaires right now (which shows the benefits of contracts over promises).

While Northern Ireland has had the concept of the incubator for years (the first one I visited was the Fujitsu/University of Ulster funded incubator where I met the guys who were ‘Osarius’ who have now all moved on to bigger and better things), it was definitely in a larger scale. There were desks, offices, stationery. That’s not the sector I’m interested in.

With the work being done for the co-working space in Northern Ireland, it is my intent to fund a desk or two and provide some desktop computers (intel iMacs) in order to foster some idea of Microsupport for potential startup companies. It’s not about funding their pizza or foozball lifestyles because people who want to get things done will find a way – this is operational expenditure. The hard part for this sector is the capital expenditure. By providing up to date hardware and taking advantage of the bountiful free time that ‘young people’ have, I think there could be an excellent environment created in the co-working space to foster new and cool innovations coming out of Belfast. David Rice wrote that the co-working initiative is designed to espouse this single concept:

Bringing silicon valley thinking to Belfast by creating a cutting edge work space for digital and creative workers.

It’s my aim that one of the rooms in the upstairs be allocated to ‘incubation’ for a few potential movers and shakers out there who need that extra bit of support to get started. I don’t care whether they want to become movie makers, software engineers, web developers or digital artists – as long as they don’t just sit around surfing the web, it’s got to be better than nothing. I’ve not really talked about this with David, Andy or anyone else central to CoworkingBelfast so they may throw their hands up and tell me to piss off – but this is the concept. Most of the individuals involved in CoWorking Belfast are young men who probably would have loved to have a co-working space available to them especially with some up to date hardware starting up.

What would Co-Working Belfast get out of it? Another raison d’etre. Karma. Kudos. Reputation. And the feeling of doing the right thing. Maybe if they’re a success they’ll help fund the next iteration of CoWorking Belfast or whatever the new fad of the day is.

There are other similar methods of support out there which have a similar model but are not the same and therefore I think this brings a certain uniqueness. For example, Google’s Summer of Code provides a $5000 stipend for student developers for summer (around 3 months) of work on open source projects. Google funds around 400 students each summer this way (putting the bill at around $2 million) but then they are Google and have infinite money. There are also business incubation services in Northern Ireland available through InvestNI but the pitch is for the slightly later stage when the individuals know what they’re doing and need the incubation from hatchling to maturity.

To extend the metaphor, I’m talking about supporting the egg itself – until the egg cracks. It’s never been easier to start up a business and become the next Twitter, Youtube, Big Word Project or 37Signals and it is these kinds of business that we should be fostering. I think that the people involved in starting the co-working space in Belfast are best qualified to determine who uses the ‘hatchery’.

The co-working space itself won’t make Belfast like Silicon Valley by it’s presence, but by it’s vision.

Careers

I have an interview next week which includes a presentation on how I would tackle the first year of the job’s responsibilities. Without knowing the role in and out, it’s hard to guess what these would be so I’ve contented myself for the last couple of nights to reading and re-reading the brief of the … Continue reading “Careers”

I have an interview next week which includes a presentation on how I would tackle the first year of the job’s responsibilities. Without knowing the role in and out, it’s hard to guess what these would be so I’ve contented myself for the last couple of nights to reading and re-reading the brief of the organisation as a whole.

A few years ago I applied to join the Police. One of the categories was a roleplay where you had to see how you handled a domestic abuse situation. How is someone who hasn’t been trained as a police officer meant to know how to deal with a domestic violence situation appropriately as a police officer?

Without the benefit of experience, how do you work out how to do something you need experience to know?

Orange pimping HTC Touch Diamond

Orange rang me trying to entice me back to the fold. I’d just canned my contract after reducing it from more than £80 a month to less than £10 due to getting an iPhone. Even paying £45 for the iPhone meant an overall saving and having a second emergency phone has been useful as well. … Continue reading “Orange pimping HTC Touch Diamond”

Orange rang me trying to entice me back to the fold. I’d just canned my contract after reducing it from more than £80 a month to less than £10 due to getting an iPhone. Even paying £45 for the iPhone meant an overall saving and having a second emergency phone has been useful as well. But as the contract was up, I called them on Tuesday and gave them the bad news: I was ditching them for an iPhone.

Anyway, the pitch was that Orange were launching the HTC Diamond and this was the rival for the iPhone. Here’s the less than stellar ShinyShiny review. The Diamond runs Windows mobile and has all sorts of interesting statistics (like these from Androidguys) but I can’t get myself motivated about it.

The speed difference between iPhone and Diamond is astounding. And reminds me of the Samsung Instinct videos. As long as you wait for the applications to launch, it’s great but as I said before – we spend a lot of time switching between apps in a mobile device.

ShinyShiny? Yes, the girl’s guide to gadgets. And yes, I’m a bloke (a large rugby player sized bloke by all accounts). But ShinyShiny offers pretty good reviews and decent video coverage and, frankly, their reviews are better than Engadget and Gizmodo in my opinion.

All you need is to be in touch with your feminine side.

I think I broke my finger.

It’s just my pinky but it’s sore, it’s swollen (the thickness of the finger is about 150% of the opposite pinky) and, well, it looks wrong. [UPDATE: Finger is indeed broken but partially healed. Problem is due to tendon coming loose. Felt a bit sick. Finger splinted and will take 6 weeks to heal] Related … Continue reading “I think I broke my finger.”

It’s just my pinky but it’s sore, it’s swollen (the thickness of the finger is about 150% of the opposite pinky) and, well, it looks wrong.

[UPDATE: Finger is indeed broken but partially healed. Problem is due to tendon coming loose. Felt a bit sick. Finger splinted and will take 6 weeks to heal]

Co-Working Office Design considerations.

Following on from my post aimed at making you think about what your co-working site would look like, here’s more on the design. What assumptions are you making with your co-working design? Are you making it open plan or cubicles? Are there going to be areas for privacy? LaunchPad, a co-working site due to open … Continue reading “Co-Working Office Design considerations.”

Following on from my post aimed at making you think about what your co-working site would look like, here’s more on the design. What assumptions are you making with your co-working design? Are you making it open plan or cubicles? Are there going to be areas for privacy?

LaunchPad, a co-working site due to open in Austin, TX this September are happily showing off their floorplans interestingly enough with some evolution of the design. You have to wonder at the ‘ceiling’ they have planned (in the 3D renders) and ask – if this enterprise was cost-dependent then why would they bother with something so artistic? The answer is to shield their eyes from the drab cubicles upstairs and yet still let natural light in from the skylights. It has a function! I think too often we ignore the ‘possible’ in favour of the ‘assumption’ because the ‘possible’ seems beyond our grasp. I think I might have favoured a white translucent canvas ‘dome’ if only for the home-made IMAX opportunities it may offer.

Via James’ blog, I was led to the Altrupreneur Centre Project where they debate the virtues of cubicle versus open office design based on the results of a study performed a few years back. The study concluded that open office design negatively impacted workers satisfaction and they find it ironic that Co-Working espouses the open office design.

The study itself sampled 21 employees who were in a large private organisation and were surveyed before the shift, 4 weeks after the move and again 6 months after. Employee satisfaction went down and, frankly I’m not surprised. The survey doesn’t prove anything about co-working, positively or negatively, it proves something about making changes in large entrenched organisations.

  • Moving desks is something that not a lot of people like doing. Moving your comfortable work environment and yet having to keep the detritus of your previous desk is difficult especially when you’ve just lost your cubicle walls.
  • Personal preference in seating matters to some people. I don’t care where I sit but I prefer having my back to a wall as opposed to a doorway. That’s a personal thing.
  • The view can matter. There’s always a debate here with desk moves because where we were sitting previously, there was a nice view over the Dock on one side and the long stretch of road towards Belfast on the other. Now, I can see warehouse roofs on one side and on the other, an office.
  • Breaking the status quo with a team can be damaging to morale. If everyone knows that Dave sits by the window because, frankly, he was first there then that’s fine. If there’s a move and someone new gets the window seat it’s unlikely to please anyone. Least of all Dave.
  • Privacy is important to some people especially depending on their work ethic and their ability to get into ‘the zone’ for being productive. If you’re easily distracted or like checking out web sites during your breaks, you might not like this new potential for people to interrupt you.
  • We have no data about whether this move was done voluntarily, whether the individuals were consulted beforehand, whether they volunteered or whether there were accommodations made to attempt to make their experience more palatable.

Co-Working does not equal Open Office Design but the sort of person likely to be attracted to co-working is not going to be someone who would naturally need privacy and peace to work. It’s going to attract more social people, people who have flexible management who trust them to get the work done, people who work for themselves and can discipline themselves.

In The Business Plan for the Co-Working space I planned to open, we considered the different needs of different individuals which is why there was seating planned for the ground floor which was a public coffee shop, the next floor would be an open plan co-work space (The Commons) and the floor above that would include offices for people to work together in relative privacy (The Cloisters). There should be a mix!

I mention this because Andy mentioned that it would be possible to come along and view the potential co-working space in Belfast at 4:30 pm today. Co-Working is certainly the buzzword for the moment.

CIO

CIO Magazine writes: “My CIO is clueless.” These are words you don’t want to hear if you want to earn the respect of your application development professionals. So how do you avoid being a clueless CIO? Steer clear of these behaviors: The CIO is a control nut. The CIO is aloof. The CIO gulps vendor … Continue reading “CIO”

CIO Magazine writes:

“My CIO is clueless.” These are words you don’t want to hear if you want to earn the respect of your application development professionals. So how do you avoid being a clueless CIO? Steer clear of these behaviors:

  1. The CIO is a control nut.
  2. The CIO is aloof.
  3. The CIO gulps vendor Kool-Aid.
  4. The CIO is a technical dinosaur.
  5. The CIO is ubergeeky.
  6. The CIO thinks changes can happen overnight.
  7. The CIO doesn’t know the difference between resources and talent.
  8. The CIO collaborates to death.
  9. The CIO spends all of his time trying to get promoted to CEO.

A couple of years ago I had a debate during an awards ceremony (I was there to pick up, he was there to hand over) with a CIO regarding the utility and support of phones, handheld computers, PDAs and the like. He was adamant that everyone in the organisation should have the same hardware and software and there was no room for flexibility. I tried, over the lunch, to explain that if I can’t get my Outlook appointments synced to my phone, then I’ll miss meetings because I don’t sit at my desk all day waiting for appointment reminders to appear. He believed that the support burden of handhelds would far outweigh the advantages and it helped me realise that there are two kinds of IT folk in the world:

  • Those who think their job is to help their clients
  • Those who think their clients existence is to provide them with a job

I’ve met far too many of the latter. Doing support back in the late 90s for a very large population without the benefit of remote control tools or backoffice administration tools helped me realise what the support burden was of ‘helping people’.

It’s not a burden. It may be a job and you may get paid for it, but it’s not a burden. A burden is, in my opinion, an unnecessary weight on your workload. This may be due to poor procedure, a lack of automation or poor technology choices. My justification for this opinion is that I get asked for a lot of support when I’m sitting at home and just happen to be on email or instant messenger. I’ve always done my best to help people, whether this is over IM, email, Skype, Twitter.

CIOs need to remember what their function is. In a large enough company they are the manager or managers and not sitting in a lofty position preparing to rain crap down on their peons (been there). It’s not the job of the CIO to use the IT team as their personal and home IT resource and drag them away from their productive work to sort out a problem with a printer in their home (done that). Especially during working hours. The CIO should be working to find ways to make the Information Technology of the company work better and smoother. This means making sure your talented underlings attend the briefings and go on the fact-finding tours, they’re not an excuse for you to get out of the country (got the T-shirt) You then should take the opinions of the team and not just the opinion of the attractive saleswoman from Dell. The CIO needs to straddle the divide between the business and the IT department at the executive level. This means, for the most part, being knowledgeable about the reasons for things, defending the actions of the team who might know better about the IT environment and pushing for real change that will benefit everyone.

[EDITED due to stupidity]

IT investigators?

PCMag reports: A recently passed law requires that Texas computer-repair technicians have a private-investigator license, according to a story posted by a Dallas-Fort Worth CW affiliate. In order to obtain said license, technicians must receive a criminal justice degree or participate in a three-year apprenticeship. Those shops that refuse to participate will be forced to … Continue reading “IT investigators?”

PCMag reports:

A recently passed law requires that Texas computer-repair technicians have a private-investigator license, according to a story posted by a Dallas-Fort Worth CW affiliate.

In order to obtain said license, technicians must receive a criminal justice degree or participate in a three-year apprenticeship. Those shops that refuse to participate will be forced to shut down. Violators of the new law can be hit with a $4,000 dollar fine and up to a year in jail, penalties that apply to customers who seek out their services.

Here’s the law text.

That seems excessive. But I’m saying that as the owner of a computer-repair company. You have to wonder what ends it serves. Is it to protect the consumer so that the service technician knows that they can’t trawl through customers emails? Is it to help the prosecutors where a trained technician could better spot the warning signs and alert them to a potential perpetrator.

This becomes significant with the stories about computer repair companies in the US being sued for illegally accessing customer data. Technicians have to be told this – customer data is sacrosanct. You don’t look at it. It’s illegal.

But where can you draw the line? Can you look but not see? Can you examine the problems in someone’s computer without some sort of awareness of the kinds of data there? How do you fix an email problem on a computer without seeing the names of senders and the titles of emails?