Part of an email I got recently on the AUGD list:
I accidently clicked on the wrong link on the Reunion.com site and it created Spam from my Gmail account. I am sincerely sorry. I have called Reunion and have filed a complaint and requested a call back from a manager. I also called Google and the person that answered my call was very confrontational and insisted that Google did not have a relationship with Reunion and that any problem I had was my fault alone. If any one that has received the email sent out by Reunion is upset as I am here are the contacts for Reunion and Google.
The first thing to say is to take responsibility for your actions. An apology is fine but what’s this with phoning Reunion and Google. Is it their fault that you accidentally didn’t read a web page as you clicked through, accidentally clicked a link (which would have been explained) and accidentally entered your gmail username/password details to accidentally spam everyone in your address book, including a mailing list or two?
And with that attitude, I have zero faith that you were reasonable on the phone. Why? Well, because your demands on them were completely unreasonable.
Urging others to contact these companies in order to complain is the real sign of an Entitlementard. It’s the classic “I did something stupid and to make up for it, I’m going to find some customer support representatives and make their day hell because that’s what makes me feel better.”
Idiots like this should join the Free Software Foundation. Idiots like this make me ashamed to be an Apple User Group Leader.